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Windows 10, nothing will open after log in.
Topic Started: Jan 29 2018, 04:44 AM (4 Views)
victorgrant

Hello,

I have a HP Pavilion windows 10 laptop that was working fine yesterday, I’ve turned it on today and now it’s not working properly. I can log in (much slower than usual), when I click on the menu button nothing happens, I’ve tried online help, tried to open task manager, settings, it won’t open, tried it through run, won’t work either so can’t restore, just stuck on my desktop. Tried windows x, the menu shows but only file explorer will actually open, when using run nothing will actually open. The mouse moves fine and keyboard seems to be working but it won’t open anything. I only use the laptop for gaming mostly via steam, I have an external hard drive that I use for all files so laptop isn’t low on memory, it has the latest windows updates available installed and full McAfee anti virus subscription. The only other thing that I have come across (since having this issue) is one of the times I restarted and tried to log in (using a pin) it came up with a message ‘something went wrong (code: 0x80070032) try restarting’. I had to log in using my password, now the pin is no longer an option.

I have frequently read online whilst looking for a solution that the laptop can get stuck in sleep mode? I have used sleep mode occasionally but not every time, it usually shuts off normally, starts normally. But now after pressing windows button and x, clicking shut down from there the laptop said shutting down for ages and then went to a black screen but the power button was still alight and you could hear the computer still working, I left it as I didn’t want to mess it up further but it never shut down completely so I had to hold down the power button which also took a long time.

No idea what to do or try, can’t restore it and everything else I have tried has failed, mcafee ran scans ink yesterday and found nothing.

Someone please help!!
Thanks!

I didn't find the right solution from the Internet.

References: https://www.techadvisor.co.uk/forum/windows-29/windows-10-nothing-will-open-after-log-4650805/

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