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Topic Started: Aug 19 2010, 09:30 PM (335 Views)
SarahBarnard
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Stephen King
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They don't seem to be working?
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ShadowCatz
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Administrator
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Hmm, that is weird because I just received one. I will PM you and see if it gets through.

Okay, I know that might be the problem if you go to your PM home page (can get to it through your profile) and then click on PM System Settings that will take you to some options, the first option is whether your PM system is on - mark the yes button and the click save.
Edited by ShadowCatz, Aug 20 2010, 04:55 AM.
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Suzanne
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Frodo Baggins
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ShadowCatz is right except for how you get to your PM home page. For future reference for anyone else with the same issue:

To get to the option to turn on personal messages click "Inbox" at the top right corner of the page. Under the "Message Center" section click "PM System Settings". From there you can decide whether to turn on PMs or only receive them from Administrators, whether or not you want to track messages you send (if on you can see if the person you sent a message to has read your PM by going to your PM homepage, click on "Message Tracking" under the "Manage Messages" section) and if you want an alert to pop up on your screen when you first log on saying how many PMs are waiting for you. Remember to save settings.

If it lets you send to someone else but not one person in particular then it might be down to the person receiving the message not allowing PMs to be sent to them which could be for various reasons (personal or an Admin decision for example). If on the other hand there's no screen to send / receive PMs after ruling out all the above we can look into this further for you, but we'll need to know any error messages if there were any.
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SarahBarnard
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Stephen King
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Thanks, it was that someone said they'd sent me a pm and it never arrived.
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Shadowcatz
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That is interesting. I am sorry that your PM didn't arrive can you PM the person that PM'd you in the first place because if they may have it saved in their outbox.

Take Care,

Shadowcatz
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Daphne
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Lord Byron
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Sarah, I just sent you a message, but my system doesn't respond to tracking. Please let me know whether or not you get the message.
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SarahBarnard
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Stephen King
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I have written back to you Daphne!
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Daphne
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Lord Byron
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Received ok. :)
Edited by Daphne, Aug 21 2010, 08:23 AM.
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