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Nintendo and their embarrassing customer service.
Topic Started: Mar 27 2018, 02:31 AM (5 Views)
joejons
Nub
Hi,

I then kept a close eye on my Switch as it made its way to Nintendo repair center from my local post office. On April 22nd they received my console and i was then told i would receive my console within 7 working days fully repaired. Today is Monday 15th May and im still yet to receive it back. Once the first 7 working days had past i decided i would phone them and see what the hold up was. The call agent informed me they had received my console and they are still awaiting parts to repair my consoles problem (power problem) ive rang them every week since demanding a update on my console as its beyond a joke now. I keep getting told "We have no idea when the part they require is due to come in we just know they are on their way from overseas as you have waited nearly a month to get your console back" ive now told them if i dont get the console back within the next fortnight they can just send me back the console and ill get it refunded and i wont buy another Nintendo product again as this is so frustrating.

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