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PSN Hacked; FFFUUUUUUU-
Topic Started: Apr 28 2011, 03:53 PM (564 Views)
Professional Protagonist
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Girl power
Well, if you've got a PS3 and have had a connection to the Playstation Network, you'll likely have noticed that PSN has been down for some time now. Well, just recently Sony announced why, and it's pretty much the worst case scenario. Hackers got in and had free reign to get pretty much any information they wanted, which means it is possible all of our personal information has been disclosed, which includes purchase history, addresses, names, credit card info, and all that jazz. Sony has hired a professional firm to investigate this matter personally and deeply to find out as much as they can.

So basically, Sony fucked up big time. Thoughts on this matter? I know I'll need to be particularly aware of fraud myself...
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Beheader205
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blah blee blue blah blabble
Its kind of surprising that Sony was hacked considering everything they made. You would think they would of had something to prevent even a chance like this. Just gotta say good job Sony for screwing up and thank god I have an xbox.
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DFlame
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guy who is never around
I've heard it talked about quite a bit and had already heard that it was hacked and some personal information was unprotected. Though I have yet to hear actual confirmation that the credit card numbers have been compromised.

This is surely gonna be a bit hit for Sony regardless, a PR disaster. Hard to say how well they'll recover though. Frankly, Sony doesn't seem to have the best PR going for it. I will say that in my personal debate between xbox360 and PS3, that this is really pushing me towards the 360.
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Professional Protagonist
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Girl power
Credit card info hasn't been confirmed, but they have openly stated it is still a possibility, as I have stated above. We don't know for sure, but until we do know, we should be safe rather than sorry.
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Washington
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The Big Bad Wolf
I feel everyone was overeacting about this.

I've read messages on Playstation Blog and other sites that basically made me cringe. I'll give a few Examples, and What i personally think of them.

"Omg, psn has been down for x days!!1! Thats it's I'm getting an Xbox! they never have these problems!"-This is an Xbox Fanboy, they already own an Xbox and they're just trying to troll the PS3 Fanbase. Live has been down for longer before.

"OMG, all my personal info has been stolen? YOU SUCK SONY" -This guy isn't very bright. They gained ACCESS to your personal info, and the chances your CC info were compromised are low. I doubt that the hackers would even bother to use more than 7-10 people's account info anyway. It's too much time and effort to use the info of all 77 MILLION accounts.

"They better give us a free game for this!"- This guy says this knowing what MS usually does when XBLIVE goes down. But the difference here is, they pay for stuff, and deserve it. The only way you deserve something is if you have PS+ or a DCUO Subscription. Hell, I actually updated my Subcription to DCUO the day before this incident. And yeah I regret it. But it's not Sony's fault, I don't deserve anything because they got hacked.

"Why didn't you tell us so and so, RIGHT AWAY?!" - How do you expect them to tell what they don't know?

In short...


Posted Image
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guy who is never around
While I will agree that people complaining about it being down are annoying, there is still some importance to the fact that they're system was breached liked this. It's basically been shown that they did not have the sort of security they should have. And that's assuming the credit care info hasn't been compromised. If it has, and even if only 10 people suffer because of it, that's still a big problem. They'll certainly work to fix the problems with it, but they've already caused people to doubt their competence.
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EliroX904
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This sucks... Mortal Kombat 9 is finally out and PSN gets hacked. I hope this gets fixed soon, because I really need to play online.
Edited by EliroX904, Apr 28 2011, 09:40 PM.
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Washington
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The Big Bad Wolf
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Apr 28 2011, 06:52 PM
While I will agree that people complaining about it being down are annoying, there is still some importance to the fact that they're system was breached liked this. It's basically been shown that they did not have the sort of security they should have. And that's assuming the credit care info hasn't been compromised. If it has, and even if only 10 people suffer because of it, that's still a big problem. They'll certainly work to fix the problems with it, but they've already caused people to doubt their competence.
The PSN is very secure, The only problem is that there ARE people in the world who can hack it. It will ALWAYS be possible.

It's not Sony's fault that there are people out there who managed an attack. If we're going the blame victims for attacks. I blame Americans for 9/11.

That sound stupid?

Then how does blaming Sony for the PSN getting hacked make sense? Simple. It doesn't.
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guy who is never around
Zaku Commander Brocken Jr.
Apr 28 2011, 10:17 PM
DFlame
Apr 28 2011, 06:52 PM
While I will agree that people complaining about it being down are annoying, there is still some importance to the fact that they're system was breached liked this. It's basically been shown that they did not have the sort of security they should have. And that's assuming the credit care info hasn't been compromised. If it has, and even if only 10 people suffer because of it, that's still a big problem. They'll certainly work to fix the problems with it, but they've already caused people to doubt their competence.
The PSN is very secure, The only problem is that there ARE people in the world who can hack it. It will ALWAYS be possible.

It's not Sony's fault that there are people out there who managed an attack. If we're going the blame victims for attacks. I blame Americans for 9/11.

That sound stupid?

Then how does blaming Sony for the PSN getting hacked make sense? Simple. It doesn't.
Hmmm, seems we have conflicting sources because from what I've heard the security issues were rather bad and shows a certain level of incompetence. After all, they are supposed to be rebuilding the whole thing from the ground up which suggests a rather large issue, not the sort of security issue that's generally unavoidable.
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Washington
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The Big Bad Wolf
DFlame
Apr 28 2011, 10:43 PM
Zaku Commander Brocken Jr.
Apr 28 2011, 10:17 PM
DFlame
Apr 28 2011, 06:52 PM
While I will agree that people complaining about it being down are annoying, there is still some importance to the fact that they're system was breached liked this. It's basically been shown that they did not have the sort of security they should have. And that's assuming the credit care info hasn't been compromised. If it has, and even if only 10 people suffer because of it, that's still a big problem. They'll certainly work to fix the problems with it, but they've already caused people to doubt their competence.
The PSN is very secure, The only problem is that there ARE people in the world who can hack it. It will ALWAYS be possible.

It's not Sony's fault that there are people out there who managed an attack. If we're going the blame victims for attacks. I blame Americans for 9/11.

That sound stupid?

Then how does blaming Sony for the PSN getting hacked make sense? Simple. It doesn't.
Hmmm, seems we have conflicting sources because from what I've heard the security issues were rather bad and shows a certain level of incompetence. After all, they are supposed to be rebuilding the whole thing from the ground up which suggests a rather large issue, not the sort of security issue that's generally unavoidable.
The reason Sony is completely rebuilding the system is because there would be a huge Fan outcry otherwise.

And it's not like the security problems were bad. CC info was Encrypted, and personal info like names and addresses are fairly useless on their own. Not to mention it's easier to just use Facebook for that kind of thing. This hack was either to annoy the PS Fanbase, or send a message to Sony. Otherwise it just seems like too much work for so little
gained.


No one was trying to get any information, just show that they could.

I saw people bawwing because they couldn't play black ops 5 hours into the outage. When you have fans as bitchy as that. You don't want to make them mad.
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guy who is never around
Zaku Commander Brocken Jr.
Apr 28 2011, 11:10 PM
DFlame
Apr 28 2011, 10:43 PM
Zaku Commander Brocken Jr.
Apr 28 2011, 10:17 PM
DFlame
Apr 28 2011, 06:52 PM
While I will agree that people complaining about it being down are annoying, there is still some importance to the fact that they're system was breached liked this. It's basically been shown that they did not have the sort of security they should have. And that's assuming the credit care info hasn't been compromised. If it has, and even if only 10 people suffer because of it, that's still a big problem. They'll certainly work to fix the problems with it, but they've already caused people to doubt their competence.
The PSN is very secure, The only problem is that there ARE people in the world who can hack it. It will ALWAYS be possible.

It's not Sony's fault that there are people out there who managed an attack. If we're going the blame victims for attacks. I blame Americans for 9/11.

That sound stupid?

Then how does blaming Sony for the PSN getting hacked make sense? Simple. It doesn't.
Hmmm, seems we have conflicting sources because from what I've heard the security issues were rather bad and shows a certain level of incompetence. After all, they are supposed to be rebuilding the whole thing from the ground up which suggests a rather large issue, not the sort of security issue that's generally unavoidable.
The reason Sony is completely rebuilding the system is because there would be a huge Fan outcry otherwise.

And it's not like the security problems were bad. CC info was Encrypted, and personal info like names and addresses are fairly useless on their own. Not to mention it's easier to just use Facebook for that kind of thing. This hack was either to annoy the PS Fanbase, or send a message to Sony. Otherwise it just seems like too much work for so little
gained.


No one was trying to get any information, just show that they could.

I saw people bawwing because they couldn't play black ops 5 hours into the outage. When you have fans as bitchy as that. You don't want to make them mad.
Ehhh, perhaps you're correct, though I have my doubts. That's a lot of money to just throw at something that's unecessary. Not to mention that saying they had to rebuild it from the ground up just makes them seem more incompetent. It seems to me that'd just be easier for them to say they're fixing the problems and do so if they could.

Some of this does depend on whether or not passwords and credit card information was compromised. We don't have confirmation one way or another, though the fact that there's uncertainty does seem troubling.

Also, to my understanding Sony has handled the whole situation horribly, particularly when it comes to communicating with it's clients. You might justify it by saying that PSN is free, though still seems like a bad attitude. Worst, it reminds me of the dickish things Sony tends to day, which is part of why I'm personally turning away from them.
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POOHEAD189
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All I can say is, I am glad I am an Xbox guy
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Charnobyl
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Chan eil.
Before you all start jumping down my throat I am speaking collectively since it's so much easier than picking names and pointing fingers. I speak to include any of you all that fall under the category of PSN users as well as all the other 17+million users of PSN.

You guys do realise how out of hand you're all taking this right? If anything was going to happen to any information it would have happened by now, considering how long the PSN has been down. If you're so worried about what might happen, change your information before anything can be done to your information. You can cancel cards, you can change passwords, you can't so easily change your address but you can change e-mail addresses and all sorts of things if you're worried about it.

For those that have paid any subscription charges to Sony, they can write and demand they have X days for free (X being however many days the PSN has been down for) which would be a perfectly acceptable reasoning for compensation for something that Sony neither planned nor wanted to happen. Yes, it sucks. Yes, it's inconvenient but come on... It's not the end of the world. You all have the capacity to make small changes if you're so worried about your information being used.

Sony are also planning to force users to change their PSN passwords once the new network is back up and running so that no one sits back and thinks that their information is 100% safe without taking any precaution. (There is always some minority who react like this.) Sony are also going to make sure no information is going to be missing such as Friend Lists and Purchase Info and so on. I also heard that Sony have brought the FBI into the investigation to find whatever person/group is responsible for the hack.

Zaku Commander Brocken Jr.
 
The PSN is very secure, The only problem is that there ARE people in the world who can hack it. It will ALWAYS be possible.

He makes a good point here. It doesn't matter if PSN was very secure or only secure enough for a free service. We all know Government run places have THE best security yet they all still manage to get hacked at one point or another. This is the first instance of PSN ever being hacked and I'm pretty sure it'll probably be the last time as well. For everyone to react so brash over this is actually quite ridiculous. This isn't really personal information. The only personal information would be your password and your credit/debit card numbers. The card numbers are encrypted and it's common use to never use the same password for all online information sources that you use. If you do use the same password for absolutely everything you do online then this is a very valuable lesson for you.

Now please... calm the hell down and take precautions if you're so worried or scared about your information. It's not just Sony's responsibility to keep you safe, you're all big boys and girls. I'm sure you know how to keep yourselves and your information as safe as you possibly can.
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Rasen
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Golden Witch
Only had PSN for about a week or two before it went down. So I guess I'm not missing much. Surprised me that it has lasted long as it has.
But I heard it'll be back May 31, and that they will have 5 games available so that people can freely download 2 of them.
If that's true, that's a good way to get back on people's good sides.
Since I had it for so little time, I don't really miss it, but hey 2 free games sounds awesome.
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guy who is never around
Well, from what I've heard now the PSN security wasn't quite as bad as earlier speculated. Which is a good thing and should lesson criticisms on them. Really, all I have left is criticism on how they handeled the situation, the severe lack of information they gave their customers, etc. But then, PR really doesn't seem to be Sony's strongpoint...
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