| Samsung Smart TV and HBO Go App issue | |
|---|---|
| Tweet Topic Started: Mar 16 2018, 07:45 AM (4 Views) | |
| BrianPugh | Mar 16 2018, 07:45 AM Post #1 |
|
HEllo, I have 2 Samsung Smart TVs (F7100 and F7500). My F7500 has never had a problem accessing HBO Go. My F7100 has constant issues where it can access one day and the next day it says it needs to be activated, but when I try to activate it says "Please Note: It is not possible to sign in at this time. Please try again later". I have tried factory resets, Smart Hub reset, deactivating and reactivating. All other apps seem to have no issue so I figured it was an HBO Go App. I can't uninstall the app since it is a "recommended" preinstalled app which is frustrating because both Samsung TV support online help and HBO Go support say to remove the app. Sometimes if I turn the TV off and then back on the issue resolves itself sooner. I have the latest firmware which is 2209. Please help me resolve this problem. I feel like Samsung needs to address this through a firmware update which updates the HBO Go app. I wish I could uninstall the app. I have done some Google searches and see that a few people have experienced this issue. Please help. I didn't find the right solution from the Internet. References: http://cnet.co/2pfUb4X Company Promotional Video Thanks! |
![]() |
|
| 1 user reading this topic (1 Guest and 0 Anonymous) | |
| « Previous Topic · Video Store · Next Topic » |






8:24 AM Jul 11
