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Admins not answering important PMs; Sooo frustrating :(
Tweet Topic Started: Jul 11 2011, 06:27 PM (571 Views)
Posted ImageKimmyLube Jul 11 2011, 06:27 PM Post #1
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I noticed I wasn't the only user with this concern, so I thought I'd bring it up.

I understand that the Mods and Admins can't answer EVERY PM especially ones with no point, but I feel like on the crucials ones, Such as with pokefan's issue with being banned from the chat, that the staff should have enough decency to respond to users, not ignore them. Your the staff, you have a responsibilty to uphold, and not just when you feel like it.

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Posted ImagePokeFan Gen. 1 Jul 11 2011, 06:36 PM Post #2
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I am PokeFan and while I never directly discussed this issue with kimmylube, I approve this message!
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Raekwon Jul 11 2011, 06:37 PM Post #3
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i heard another guy ranting about this, and i remember you said it was MMaester

"gasp"

kimmylube, what kind of pms you send to the staff members old:huh:
Edited by Raekwon, Jul 11 2011, 06:37 PM.
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Weedle Jul 11 2011, 06:38 PM Post #4
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hah who remembers that guy o proboards who got in a rage about mods it was so funny and i think he got banhammered i nthe face and it was hilarous

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Posted ImageMr. Mudkipz Jul 11 2011, 06:39 PM Post #5
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'Sup kimmy??
I might be able to help?
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Posted ImageKimmyLube Jul 11 2011, 06:39 PM Post #6
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I'm glad you agree. :o

though we didn't discuss this as you've said, I've had this issue before in the past, and I feel like the only way I can contact Admins in general is through the chat, which I can no longer access XD
weedle
 
hah who remembers that guy o proboards who got in a rage about mods it was so funny and i think he got banhammered i nthe face and it was hilarous


Please don't spam my thread with your useless comment

Quote:
 
heard another guy ranting about this, and i remember you said it was MMaester

"gasp"

kimmylube, what kind of pms you send to the staff members


Yes, MM was one of them. Most recently It deals with a similar issue that Pokefan had with the chat, and other than Zshenanigans(who went out his way to try to help me), I haven't heard back from anyone. Muddy I'm pretty sure you can't help me with unbanning my work Ip, because Zshenanigans was unable to.
Edited by KimmyLube, Jul 11 2011, 06:42 PM.

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Weedle Jul 11 2011, 06:42 PM Post #7
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lol i found that thread read and enjoy boys and remember good ol proboards http://poketd.proboards.com/index.cgi?board=fr&action=display&thread=4280

woops just read your post sorry kimmy and i was just saying that this isnt the first time mods have been crtiticesed
Edited by Weedle, Jul 11 2011, 06:46 PM.

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Posted ImageMr. Mudkipz Jul 11 2011, 06:46 PM Post #8
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Weedle... Please stop posting un-necessary things in the thread...
Kim ill get onto chat and see if No8/MM is on, and ill have a word with them...
Also @Weedle us "Mods" dont have any controll over chat really, we can ban/kick/change modes but thats really it. No8/MM and possibly M[at]t have the ban logs and what-not
Edited by Mr. Mudkipz, Jul 11 2011, 06:50 PM.
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Posted ImageKimmyLube Jul 11 2011, 06:48 PM Post #9
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Thanks Mudz, I appreciate it, but it still doesn't excuse staff members for now answering important messages.

I can completely understand ignoring pms about stuff like this:

'zomggggggg MM you are the greatestttttttttttt'

'PLEASE MAKE ME A MOD JON I PROMISE I'LL BE AWESOME!!!'

'RICH TELL THIS TROLL TO LEAVE ME ALONE! T_T (this can be done in a report post, so theres no reason to pm them about that)'

But when Its an actual issue a user is having, they deserve the attention and acknowledgement of the staff
Edited by KimmyLube, Jul 11 2011, 06:52 PM.

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Weedle Jul 11 2011, 06:50 PM Post #10
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well basically what im trying to say is this is not the first time the mods have been called out all for different reasons but still maybe we need a peoples mod in there somewhere probablly pokefan as he has proved he is a good mod and everyone likes him dont try and lie people lol

btw im not talking about chat im talking about the whole site in general
Edited by Weedle, Jul 11 2011, 06:51 PM.

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Posted ImageMr. Mudkipz Jul 11 2011, 06:59 PM Post #11
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Well Kimmy, MM and Mat are in chat but AFK.
Who did you pm btw? PM me if you dont wanna post it but the fact is that they may be afk. I sometimes keep my laptop on but closed with the internet on, and it still shows as im online which is why some people PM me and i dont respond but i always try to respond asap and deal with reports.
So on behalf of the staff i apologise for the inconviniece caused
also @ Weedle we dont need more staff members at the moment... Sure it would be a good idea but why? We already have active enough staff members, Me/Link/Zshen/Budget/Wobbly are normally really active, its just that sometimes we cant always answer back, at the end of the day we are people too, we have lives like normal people. I work which is why i havent been as active as i would like to be, but at the end of the day us staff cant be here 24/7. Also im not ranting before it is bought up, im just trying to clear things up
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Weedle Jul 11 2011, 07:07 PM Post #12
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yeah i know i think the mods are perfectally capable and are doing a great job bu others dont think that so they may want someone on their side as a mod but i might start a forum civil war

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Posted ImageKimmyLube Jul 11 2011, 07:22 PM Post #13
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Weedle
Jul 11 2011, 06:50 PM
well basically what im trying to say is this is not the first time the mods have been called out all for different reasons but still maybe we need a peoples mod in there somewhere probablly pokefan as he has proved he is a good mod and everyone likes him dont try and lie people lol

btw im not talking about chat im talking about the whole site in general
This is completely different. That guys was a n00b trolling the staff because they locked his post. Mine is an actual Staff communication issue with their users
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Well Kimmy, MM and Mat are in chat but AFK.
Who did you pm btw? PM me if you dont wanna post it but the fact is that they may be afk. I sometimes keep my laptop on but closed with the internet on, and it still shows as im online which is why some people PM me and i dont respond but i always try to respond asap and deal with reports.
So on behalf of the staff i apologise for the inconviniece caused
also @ Weedle we dont need more staff members at the moment... Sure it would be a good idea but why? We already have active enough staff members, Me/Link/Zshen/Budget/Wobbly are normally really active, its just that sometimes we cant always answer back, at the end of the day we are people too, we have lives like normal people. I work which is why i havent been as active as i would like to be, but at the end of the day us staff cant be here 24/7. Also im not ranting before it is bought up, im just trying to clear things up


Which is fine and I agree with you. RL absolutely and foremost comes first for me as well, but that doesn't mean the staff can't come back to it, especially if the issue was brought up by shenanz
Edited by KimmyLube, Jul 11 2011, 07:28 PM.

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Weedle Jul 11 2011, 07:29 PM Post #14
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yeah the whole point some people would feel comforted they had someone on their side an on a side not i retire from thsi thread im just gunna read it since i feel a disturbance in my karma

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Posted ImageKimmyLube Jul 11 2011, 07:35 PM Post #15
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Jul 11 2011, 07:07 PM
yeah i know i think the mods are perfectally capable and are doing a great job bu others dont think that so they may want someone on their side as a mod but i might start a forum civil war
I doubt there would be civil war.

I have faith in the mods being helpful/ non abusive of their powers. I for the most part have come to like MM and Jon(I was already friendly with rich), and although I do question their sanity once in awhile, I know that once something is pointed out to them, they usually make the effort to correct their mistakes. It's also the same for the moderators when they make an error.

the fact they and the admins have some humility and they're not like 'OMG YOUR WRONG', thats a good thing


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